Terms of Service

The short version. ClipScrub is a tool that helps you find and remove sensitive information on your own Mac. Using it does not make you, your organisation or any output “HIPAA compliant,” “GDPR compliant,” or compliant with anything else — that’s a property of your workflow, not of an app. Automated detection is imperfect: review every result before you share it. And whatever you buy from us, we never take it away.

1. Agreement to these Terms

These Terms are a binding agreement between you and Tugboat Coding Limited, a company registered in England and Wales (company number 11118743) whose registered office is 86-90 Paul Street, London EC2A 4NE (“ClipScrub,” “we,” “us”). They govern your use of the ClipScrub macOS application (the “App”), the ClipScrub website (the “Site”) and related services (together, the “Services”).

By downloading, installing or using the App, by buying or using a licence key, or by using the Site, you confirm you have read and agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services. You must be at least 18.

2. What ClipScrub is, and is not

ClipScrub runs on your Mac and helps you locate and redact sensitive information — such as the categories of identifiers described in the HIPAA Safe Harbor method and comparable personal-data definitions — in text, structured data and images, entirely on your device.

ClipScrub is not:

• a compliance service, certification, audit or attestation of any kind;
• a guarantee that all sensitive information has been found or removed;
• legal, medical or professional advice; or
• a substitute for review by you or by a qualified expert.

Automated detection is inherently imperfect. It may miss identifiers (false negatives) or flag non-sensitive content (false positives), and it does not cover every identifier category. You are responsible for reviewing and verifying every result before relying on it or sharing anything.

3. The beta

Where things stand today: the beta is open. You give us an email address, and we email you a download link. The App is a free 14-day trial; to keep using it after the trial you buy a licence, described in Section 4. We do not hand out free licence keys — a licence is bought. Every email carries a one-click unsubscribe.

The Services are offered as an “as is” and “as available” beta. They may contain errors and may change at any time. We may add, change, suspend or discontinue any feature — or the beta itself — at any time.

The App is a free 14-day trial — every feature works, no account needed. When the trial ends, a licence keeps it going (Section 4). Whatever you buy, the version you install keeps working permanently and offline, and we never revoke it (Section 4).

A licence includes twelve months of updates from the day you buy. After that you may renew for another twelve months at 50% of what you paid — see Section 4. Renewing is optional and nothing you already have stops working if you don’t: there is no expiry check on your licence in the app and no way for us to switch your copy off.

4. Licences and what we will never do

You may buy a founding licence. It is a perpetual licence: you own that version of the App permanently, and a year of updates is included from the date you buy. After that year you may optionally renew for another twelve months of updates, priced at 50% of what you originally paid — not of the current price — so your founding price fixes your renewal price too. Buying does not add features — the trial is already the full App — it removes the trial’s time limit and fixes your founding price.

Renewing is optional and nothing happens if you don’t. The App has no expiry check and no way to reach us, so a lapsed update window never disables anything you have. It means only that we are not obliged to give you versions published after it.

A 14-day free trial runs the full App before you decide — no account and no card. And if you buy and change your mind, tell us within 30 days and we refund it, no questions asked.

Subject to these Terms, we grant you a personal, non-exclusive, non-transferable licence to install and use the App on up to three Macs you own, for your own use. The three-Mac allowance is a stated policy — the offline key checks no device count, so nothing in the App enforces it.

We do not revoke licences. A valid key unlocks the version you own, permanently and offline. Verification in the App is deliberately time-independent: there is no expiry check, no activation server, and no way for us to switch your copy off — by design. The update window described above is about what we owe you, not about what the App does: once it passes we are simply no longer obliged to give you versions published after it. Nothing in the App reads that date to decide anything, and nothing you already have changes.

Your licence is delivered as a cryptographically signed key that the App verifies locally on your device. You agree not to: (a) sell, rent, sublicense or share your key; (b) circumvent or tamper with licence verification; (c) reverse engineer, decompile or disassemble the App except where that restriction is prohibited by law; or (d) use the Services to build a competing product.

Who takes your money. Purchases are handled by Polar (Polar Software Inc.) acting as our merchant of record. Polar takes the payment, charges any sales tax or VAT that applies where you are, and is the seller named on your receipt. We never receive or store your card details. From a completed purchase we receive your email address and which plan you bought, so that we can send you your key — see the privacy policy.

Delivery and cancellation. A licence is a digital product: your key is emailed to you once the payment clears, normally within a minute or two, so there is nothing to ship and nothing to return. If it does not arrive, check your spam folder and then email hello@clipscrub.com — we can send it again, and a payment that went through is not lost because an email did not. The 30-day refund above is what we offer in place of a return, and it is deliberately wider than we are obliged to give. Nothing here limits the statutory rights you have that cannot be excluded.

5. Your responsibilities

• Review every result. You alone are responsible for verifying that the output is fit to share.
• You control your data. You are responsible for the files you process and for having the right to process them.
• Lawful use. You will not use the Services to break the law or the rights of others.
• Your own compliance. Any determination that a document, workflow or organisation satisfies a legal or regulatory standard is yours to make — with qualified professional advice where appropriate.

6. Privacy and your data

The App processes your content entirely on your device; your notes, screenshots and files are never transmitted to us. The Site collects your email address if you sign up for the download. See the Privacy Policy.

7. Intellectual property

The Services, including the App, Site, software, designs and trademarks, are owned by us or our licensors. These Terms grant you a licence to use the App, not ownership of it. You retain all rights to the content you process; we claim none of it.

8. No warranty

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DETECTION OR REDACTION WILL BE COMPLETE OR ACCURATE. Some jurisdictions do not allow certain exclusions, so some of the above may not apply to you. Nothing here limits your non-excludable statutory rights as a consumer.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF DATA, DISCLOSURE OF SENSITIVE INFORMATION, PROFITS, OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF WHAT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR $50. Nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud or for anything else that cannot lawfully be excluded.

10. Indemnification

You agree to indemnify and hold us harmless from claims, losses and expenses (including reasonable legal fees) arising out of your use of the Services, your content or your breach of these Terms.

11. Termination

You may stop using the Services at any time. We may suspend your access to the Site if you breach these Terms or to protect the Services. To be explicit, and consistent with Section 4: this does not extend to switching off a licensed copy of the App you already have — we have no mechanism to do that, and would not add one. Sections 2, 5, 7–10 and 13 survive termination.

12. Changes

We may update these Terms. If we make material changes we’ll update the date above and take reasonable steps to notify you. Continued use after changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts of England and Wales for any dispute, to the extent permitted by law. If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live.

14. Contact

hello@clipscrub.com, or Tugboat Coding Limited, 86-90 Paul Street, London EC2A 4NE, United Kingdom.